Cancun Bay All Inclusive Hotel
Boulevard Kukulkan Km 3, Hotel Zone, Cancún, Mexico
Good
2345 reviews
Most popular services
Restaurant
Bar
24-hour front desk
Fitness centre
Non-smoking rooms
Shuttle service
Free parking
Internet
Safety deposit box
Spa
Free Wi-Fi
Pool
Air conditioning
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Standard Double Room
Guests: 4
Area: 31 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
2 x Full bed(s) (131-150 cm wide)
Room description:
Guests will have a special experience as this double room features a pool with a view. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Suit press, Ironing facilities, Private entrance, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Satellite channels, Flat-screen TV
Outdoors:
Balcony, Patio, Terrace
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
View:
Garden view, City view, Inner courtyard view, Quiet street view
Kitchen:
Cleaning products, Coffee machine
Accessibility:
Entire unit located on ground floor, Upper floors accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Accessible by elevator
Pool and Spa:
Pool with a view, Pool towels
Room Amenities:
Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Junior Suite
Guests: 5
Area: 56 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This suite features a pool with a view. The spacious suite has 2 bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a private entrance, a mini-bar, a tea and coffee maker as well as garden views. The unit has 3 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Suit press, Ironing facilities, Private entrance, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Satellite channels, Flat-screen TV
Outdoors:
Balcony
Living Area:
Sitting area
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
View:
Garden view, Quiet street view
Kitchen:
Cleaning products, Coffee machine
Accessibility:
Upper floors accessible by elevator
Pool and Spa:
Pool with a view, Pool towels
Room Amenities:
Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Guest bathroom, Additional bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Master Suite
Guests: 8
Area: 96 m²
BedRoom
BedRoom
2 x Full bed(s) (131-150 cm wide)
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This suite offers a pool with a view. This spacious suite consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a private entrance, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 4 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Suit press, Ironing facilities, Private entrance, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Satellite channels, Flat-screen TV
Outdoors:
Balcony
Living Area:
Sitting area, Dining area
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
View:
Garden view
Kitchen:
Cleaning products, Coffee machine, Dining table
Accessibility:
Upper floors accessible by elevator
Pool and Spa:
Pool with a view, Pool towels
Room Amenities:
Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Guest bathroom, Additional bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Superior Ocean View
Guests: 4
Area: 31 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
2 x Queen bed(s) (151-180 cm wide)
Room description:
Guests will have a special experience as the twin/double room offers a pool with a view. The spacious twin/double room provides air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a shower.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Suit press, Ironing facilities, Private entrance, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Satellite channels, Flat-screen TV
Outdoors:
Balcony
View:
View, Sea view
Services:
Wake-up service
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Cleaning products, Coffee machine
Accessibility:
Upper floors accessible by elevator
Pool and Spa:
Pool with a view, Pool towels
Room Amenities:
Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Traveler's reviews
7.9
Good
2345 reviews
Staff
8.55
Facility
7.89
Cleanliness
8.18
Comfort
8.31
Location
8.3
Price quality
8.02
Area Info
What's nearby
Unidad Deportiva Lombardo Toledano
5 km
Parque Infantil del DIF
4.6 km
Parque de la S m 27
6 km
Parque de la S m 29
6 km
Parque las Palapas
4.4 km
Parque Ecológico Ombligo Verde
6 km
Parque de la S m 31
5 km
Mayan Museum
13 km
El Rey mayan ruins
14 km
Monumento
2.3 km
Mundo a
6 km
Parque Urbano Ecológico Kabah
6 km
Restaurants & cafes
Starbucks Cancun Km.3.5 - Zona Hotelera
300 m
STARBUCKS
2.1 km
Zek
2.2 km
Cocos and Grill
50 m
Chac Chi
50 m
Las Hijas de la Tostada
250 m
Beaches in the Neighborhood
Tortuga Beach
3.3 km
Langosta
950 m
Playa Linda
50 m
Playa Las Perlas
250 m
Puerto Juarez Beach
6 km
Closest airports
Playa del Carmen National Airport
71 km
Cancún International Airport
18 km
Public transport
Cancun Bus Station
4.1 km
Facilities - Cancun Bay All Inclusive Hotel
Activities
- Fitness center
- Spa
- Massage
- Pool table
- Ping-pong
- Karaoke
- Hot tub/Jacuzzi
- Private beach area
- Entertainment staff
- Beachfront
- Evening entertainment
- Spa facilities
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Fitness
- Yoga classes
- Fitness classes
- Beach
- Themed dinners
- Live music/Performance
- Live sports events (broadcast)
- Aerobics
- Bingo
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Laundry
- Dry cleaning
- Ironing service
- Packed lunches
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Daily housekeeping
- Grocery deliveries
- Shuttle service
General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Smoke-free property
- Air conditioning
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Safety & security
- 24-hour security
- Key card access
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Accessible parking
Food & Drink
- Restaurant
- Bar
- Snack bar
- Special diet meals (on request)
- Wine/Champagne
Pool and Spa
- Pool bar
- Shallow end
- Beach chairs/Loungers
- Swimming pool
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Internet
- Internet
- Wifi
- Free Wifi
Entertainment & Family Services
- Board games/Puzzles
- Indoor play area
Accessibility
- Wheelchair accessible
- Toilet with grab rails
Transportation
- Airport pickup
- Airport drop-off
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
Visa, MasterCard
The Fine Print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Environmental fee of $79.20 MXN per room, per night will be charged directly to all guests at the front desk at the time of check in.**This will be on Feb 1st, 2025.** Shuttle Service: An airport shuttle service is available upon request from 09:00 to 18:00, Monday to Friday, and from 09:00 to 13:00 on Saturdays. Kindly note that an additional fee applies for this service. To arrange transportation, please contact the hotel directly. All shuttle services are subject to availability and must be booked at least 48 hours prior to your arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Guests under the age of 18 can only check in with a parent or official guardian.
Frequently Asked Questions
The check-in time is 15:00 and check-out is 12:00.
Business facilities at Cancun Bay All Inclusive Hotel include Meeting/Banquet facilities and Fax/Photocopying.
Rates at Cancun Bay All Inclusive Hotel begin at MX$3,744 per night.
Cancun Bay All Inclusive Hotel offers several on-site food and drink options, including Restaurant, Bar and Snack bar.
Cancun Bay All Inclusive Hotel features a variety of swimming pools, including outdoor pool (year-round) and indoor pool (year-round).
Transfers between the airport and Cancun Bay All Inclusive Hotel are available for an extra charge.
Cancun Bay All Inclusive Hotel offers several on-site entertainment options, including Karaoke, Evening entertainment, Themed dinners and Live music/Performance.
Guests with children have access to facilities like Board games/Puzzles and Indoor play area.
The property is accessible from Cancún International Airport within 20 minutes by car.
The accommodation is located at Boulevard Kukulkan Km 3, Cancún, Mexico.
Accommodation options at resort include Standard Double Room, Junior Suite, Master Suite and Superior Ocean View.
Guests have access to complimentary parking on site.
Guests will find restaurants and cafés nearby, such as Cocos and Grill, Chac Chi and Las Hijas de la Tostada.
The staff at Cancun Bay All Inclusive Hotel speak at least two languages, including English and Spanish.
Cancun Bay All Inclusive Hotel integrates various accessibility-focused solutions, including Facilities for disabled guests, Accessible parking and Toilet with grab rails, to improve comfort for guests with mobility needs.
The accommodation features various wellness options, including Spa, Hot tub/Jacuzzi, Spa facilities, Spa lounge/Relaxation area, Spa/Wellness packages, Back massage, Neck massage, Foot massage, Couples' massage, Head massage, Hand massage and Full-body massage.
A number of local points of interest can be found in the area, including Monumento (2 km), Mayan Museum (8.6 km), El Rey mayan ruins (10 km) and Parque las Palapas (3.9 km), giving guests multiple sightseeing options.
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