Canopy By Hilton Cancun La Isla
Boulevard Kukulcan S N Km. 12.5,, Hotel Zone, Cancún, Mexico
Very good
104 reviews
Most popular services
Parking
Restaurant
Pets allowed
Bar
24-hour front desk
Fitness centre
Non-smoking rooms
Shuttle service
Business centre
Internet
Safety deposit box
Free Wi-Fi
Pool
Air conditioning
Daily maid service
Rooms
Choose dates to see prices
King Suite with Panoramic View
Guests: 2
Area: 55 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
Room description:
This suite has air conditioning, soundproofing and bathrobe. - Complimentary valet parking. - Late check out at 1pm. - 10% off on massages. - Premium welcome amenities.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Ironing facilities, Heating, Interconnecting room(s) available
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Cable channels, Flat-screen TV
Bathroom:
Hairdryer, Bathrobe, Free toiletries, Slippers
Kitchen:
Refrigerator
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Childrens' cribs
View:
Sea view
King Room with Sunset View
Guests: 2
Area: 33 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Ironing facilities, Heating, Interconnecting room(s) available
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Cable channels, Flat-screen TV
Bathroom:
Hairdryer, Free toiletries
Kitchen:
Refrigerator
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Childrens' cribs
View:
Sea view
Deluxe Double Room with Sea View
Guests: 4
Area: 33 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
The quadruple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Ironing facilities, Heating, Interconnecting room(s) available
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Cable channels, Flat-screen TV
Bathroom:
Hairdryer, Free toiletries
Kitchen:
Refrigerator
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Childrens' cribs
Two Queen Beds Room with Sunset View
Guests: 4
Area: 33 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
The air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Ironing facilities, Heating, Interconnecting room(s) available
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Cable channels, Flat-screen TV
Bathroom:
Hairdryer, Free toiletries
Kitchen:
Refrigerator
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Childrens' cribs
View:
Sea view
King Room with Mobility and Hearing Access/Non-Smoking
Guests: 2
Area: 34 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Ironing facilities, Heating, Interconnecting room(s) available
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Cable channels, Flat-screen TV
Bathroom:
Hairdryer, Free toiletries
Kitchen:
Refrigerator
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Childrens' cribs
View:
Landmark view
King Room with View
Guests: 2
Area: 33 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Ironing facilities, Heating, Interconnecting room(s) available
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Cable channels, Flat-screen TV
Bathroom:
Hairdryer, Free toiletries
Kitchen:
Refrigerator
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Childrens' cribs
View:
Landmark view
King Room
Guests: 2
Area: 33 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Ironing facilities, Heating, Interconnecting room(s) available
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Cable channels, Flat-screen TV
Bathroom:
Hairdryer, Free toiletries
Kitchen:
Refrigerator
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Childrens' cribs
View:
Landmark view
Queen Room with Two Queen Beds and View
Guests: 4
Area: 33 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker
General:
Safe, Air conditioning, Ironing facilities, Heating, Interconnecting room(s) available
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Cable channels, Flat-screen TV
Bathroom:
Hairdryer, Free toiletries
Kitchen:
Refrigerator
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Childrens' cribs
View:
Sea view
Premium King Room with Lake View High Floor
Guests: 2
Area: 33 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This triple room has a tea/coffee maker, air conditioning and seating area. Premium hygiene and toiletry supplies.
Food & Drink:
Tea/Coffee maker
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Cable channels, Flat-screen TV
General:
Air conditioning, Heating, Interconnecting room(s) available
Bathroom:
Hairdryer, Free toiletries
Kitchen:
Refrigerator
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Childrens' cribs
Premium Queen Room with Two Queen Beds and Sunset View
Guests: 4
Area: 33 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
This quadruple room features a private entrance, air conditioning and tea/coffee maker. Premium hygiene and toiletry supplies.
Food & Drink:
Tea/Coffee maker
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Cable channels, Flat-screen TV
General:
Air conditioning, Heating, Interconnecting room(s) available
Bathroom:
Hairdryer, Free toiletries
Kitchen:
Refrigerator
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Childrens' cribs
Premium Queen Room with Two Queen Beds and Sunset Bay View
Guests: 4
Area: 33 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Cable channels, Flat-screen TV
General:
Air conditioning, Heating
Bathroom:
Hairdryer, Free toiletries
Kitchen:
Refrigerator
Living Area:
Desk, Sitting area
Services:
Wake-up service
Bedroom:
Alarm clock, Childrens' cribs
Premium Queen Room with Two Queen Beds and Sunrise View
Guests: 4
Area: 33 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
This double room features a seating area, private entrance and tile/marble floor. - Premium hygiene and toiletry supplies.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Suit press, Ironing facilities, Carpeted, Interconnecting room(s) available, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Hypoallergenic, Trash cans, Smoke Alarm, Key access, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV, iPod dock
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk, Sitting area, Sofa
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Sea view, Lake view, Landmark view
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Adapter, Feather pillow, Non-feather pillow
Exclusive services:
Free gym access, Complimentary access to conference room/business areas, Access to private pool, Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Traveler's reviews
8.3
Very good
104 reviews
Staff
8
Facility
8.69
Cleanliness
9.05
Comfort
8.52
Location
8.89
Price quality
8.19
Area Info
What's nearby
Unidad Deportiva Lombardo Toledano
14 km
Parque Infantil del DIF
13 km
Parque de la S m 27
14 km
Parque las Palapas
13 km
Parque Ecológico Ombligo Verde
15 km
Parque de la S m 31
15 km
Mayan Museum
4.6 km
El Rey mayan ruins
6 km
Monumento
6 km
Mundo a
14 km
Restaurants & cafes
Amma Club
650 m
Sky Lounge
450 m
Internet Check Mail
400 m
Los Chachalacos
50 m
Chilis Grill & Bar
100 m
Kai
100 m
Beaches in the Neighborhood
Playa Ballenas
2.3 km
Playa Marlin
650 m
El Rey Beach
650 m
Playa Gaviota Azul
2.8 km
Playa Chac Mool
2.2 km
Closest airports
Playa del Carmen National Airport
71 km
Cancún International Airport
18 km
Public transport
Cancun Bus Station
12 km
Facilities - Canopy By Hilton Cancun La Isla
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Business center
- Laundry
- Dry cleaning
- Ironing service
- Express check-in/out
- Valet parking
- Packed lunches
- Tour desk
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Suit press
- Daily housekeeping
- Pet bowls
- Shuttle service
Activities
- Fitness center
- Solarium
- Massage
- Hot tub/Jacuzzi
- Evening entertainment
- Spa facilities
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Fitness
- Temporary art galleries
- Bike tours
General
- Pet friendly
- Non-smoking rooms
- Facilities for disabled guests
- Elevator
- Safe
- Soundproof rooms
- Hypoallergenic room available
- Smoke-free property
- Air conditioning
- Wifi in all areas
Accessibility
- Wheelchair accessible
- Toilet with grab rails
- Raised toilet
- Lowered sink
- Bathroom emergency cord
- Visual aids (Braille)
- Visual aids (tactile signs)
- Auditory guidance
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
- Face masks for guests available
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Outdoors
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
- Outdoor fireplace
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Special diet meals (on request)
- Coffee house on site
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Pool and Spa
- Rooftop pool
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Parking
- Parking
- Electric vehicle charging station
- Accessible parking
Internet
- Internet
- Wifi
- Free Wifi
Physical distancing
- Cashless payment available
- Physical distancing rules followed
Entertainment & Family Services
- Board games/Puzzles
Transportation
- Public transit tickets
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Red 6000
The Fine Print
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Frequently Asked Questions
Check-in is from 15:00 and check-out is by 12:00.
Canopy By Hilton Cancun La Isla allows guests to work comfortably with facilities such as Meeting/Banquet facilities and Business center.
Rates at Canopy By Hilton Cancun La Isla may change based on season and availability. Enter your dates to check prices.
A range of on-site dining and refreshment options is available at Canopy By Hilton Cancun La Isla, including Restaurant and Bar.
Canopy By Hilton Cancun La Isla has a pet-friendly policy for guests bringing animals.
Guests can enjoy multiple pools on site at Canopy By Hilton Cancun La Isla, such as outdoor pool (year-round) and rooftop pool.
Canopy By Hilton Cancun La Isla offers an airport transfer service for guest convenience.
Multiple entertainment options are available on site at Canopy By Hilton Cancun La Isla, including Evening entertainment and Temporary art galleries.
Board games are available for guests staying at Canopy By Hilton Cancun La Isla.
Travel time between Cancún International Airport and Canopy By Hilton Cancun La Isla is about 20 minutes.
Canopy By Hilton Cancun La Isla is situated at Boulevard Kukulcan S N Km. 12.5,, Cancún, Mexico.
Available room categories at Canopy By Hilton Cancun La Isla include King Suite with Panoramic View, King Room with Sunset View, Deluxe Double Room with Sea View and Two Queen Beds Room with Sunset View.
Paid parking is available for guests at hotel.
There are dining options near Canopy By Hilton Cancun La Isla, including Internet Check Mail (400 m), Sky Lounge (450 m) and Amma Club (650 m).
Guests can book breakfast and lunch at Canopy By Hilton Cancun La Isla for MX$608.82 and MX$608.82 per guest.
The staff at Canopy By Hilton Cancun La Isla speak at least two languages, including English and Spanish.
The property includes multiple accessibility features, such as Facilities for disabled guests, Accessible parking, Toilet with grab rails, Raised toilet, Lowered sink and Bathroom emergency cord, designed to support guests requiring adapted access.
Guests can enjoy a range of wellness amenities at Canopy By Hilton Cancun La Isla, such as Hot tub/Jacuzzi, Spa facilities, Spa lounge/Relaxation area, Spa/Wellness packages, Back massage, Neck massage, Foot massage, Couples' massage, Head massage, Hand massage and Full-body massage.
Nearby points of interest include Monumento (3.7 km), Mayan Museum (4.5 km), El Rey mayan ruins (6 km) and Parque las Palapas (8.7 km), giving guests convenient access to several notable locations in the area.
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