Casa Palmeras in Cancún – Updated 2026 prices and secure booking

Casa Palmeras

Ote. 13 Playa Hermosa 24 SUPERMANZANA 29, Downtown Cancun, Cancún, Mexico

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Most popular services

Pets allowed

24-hour front desk

Business centre

Free parking

Internet

Free Wi-Fi

Air conditioning

Designated smoking area

Rooms

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Check-in - Check-out

Guests and rooms

2 Adults 0 Children - 1 Room

Deluxe Room

Guests: 2

Area: 16 m²

BedRoom

1 x Full bed(s) (131-150 cm wide)

Room description:

Featuring free toiletries, this double room includes a shared bathroom with a bath and a shower. This air-conditioned double room comes with a dining area, a flat-screen TV with streaming services a private entrance and a patio. The unit has 1 bed.

Bathroom:

Shower, Bathtub, Shared bathroom, Free toiletries, Toilet, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo

Media & Technology:

TV, Flat-screen TV, Streaming service (like Netflix)

General:

Air conditioning, Interconnecting room(s) available, Private entrance, Tile/Marble floor, Key access

Kitchen:

Refrigerator, Microwave, Kitchenware, Cleaning products, Coffee machine

Living Area:

Sitting area, Dining area

Outdoors:

Patio

View:

Landmark view, Inner courtyard view

Bedroom:

Linens

Room Amenities:

Socket near the bed, Non-feather pillow

Physical distancing:

Single-room AC for guest accommodation

Cleanliness & disinfection:

Hand sanitizer

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Budget Double Room

Guests: 2

Area: 15 m²

BedRoom

1 x Full bed(s) (131-150 cm wide)

Room description:

This air-conditioned double room consists of a dining area, a flat-screen TV with streaming services a private entrance and a patio. The unit offers 1 bed.

Bathroom:

Shower, Bathtub, Free toiletries, Toilet, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Shampoo

Media & Technology:

TV, Flat-screen TV, Streaming service (like Netflix)

General:

Air conditioning, Interconnecting room(s) available, Private entrance, Tile/Marble floor, Key access

Kitchen:

Refrigerator, Microwave, Kitchenware, Cleaning products, Coffee machine

Living Area:

Sitting area, Dining area

Outdoors:

Patio

View:

Landmark view, Inner courtyard view

Bedroom:

Linens

Room Amenities:

Socket near the bed, Non-feather pillow

Physical distancing:

Single-room AC for guest accommodation

Cleanliness & disinfection:

Hand sanitizer

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Facilities - Casa Palmeras

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Hand sanitizer in guest accommodation and common areas
First aid kits available
Access to healthcare professionals
Face masks for guests available

General

Pet friendly
Smoke-free property
Air conditioning
Designated smoking area
Wifi in all areas

Services

24-hour front desk
Business center
Tour desk
Concierge
Shared lounge/TV area

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Property cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Parking

Parking
Free parking
Private Parking
Street parking

Food & drink safety

Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses, and other tableware sanitized
Delivered food covered securely

Physical distancing

Contactless check-in/out
Cashless payment available
Physical distancing rules followed
Mobile app for room service

Internet

Internet
Wifi
Free Wifi

Safety & security

Key access
CCTV outside property

Front Desk Services

Invoice provided

House Rules

Check-in:

15:00

Check-out:

11:30

Cards accepted at this property:

American Express, Visa, MasterCard, Diners Club, Red 6000, Bancontact, Solo

The Fine Print

This property does not accommodate bachelor(ette) or similar parties.

Frequently Asked Questions

What are the standard check-in and check-out times at Casa Palmeras?

Check-in is available from 15:00, and check-out is until 11:30.

What room categories are available to book at Casa Palmeras?

At Casa Palmeras, guests can choose from room types such as Deluxe Room and Budget Double Room.

Do guests have access to free parking at Casa Palmeras?

Yes, free parking is available on site for guests.

Does Casa Palmeras provide facilities for guests with pets?

Guests are welcome to stay with their pets at Casa Palmeras.

Can guests request an airport transfer through Casa Palmeras?

Casa Palmeras can assist with organizing transfers to and from the airport.

What is the usual driving time from the airport to Casa Palmeras?

Guests can arrive from Playa del Carmen National Airport in roughly 5 minutes.

What is the address of Casa Palmeras?

Casa Palmeras is located at Ote. 13 Playa Hermosa 24 SUPERMANZANA 29, Cancún, Mexico.

What is the nightly rate at Casa Palmeras?

Rates at Casa Palmeras may change based on season and availability. Enter your dates to check prices.

Where can I find places to eat around Casa Palmeras?

Nearby places to eat include Tacos Rigo (200 m), Sushi Ken (250 m), Byblos (300 m) and Starbucks Coffe (900 m).

Are there multilingual staff members at Casa Palmeras?

The staff at Casa Palmeras speak at least two languages, including English and Spanish.

Are there famous landmarks or sights near Casa Palmeras?

Points of interest around the accommodation include Mayan Museum (11.6 km), Parque las Palapas (1.3 km), Parque Infantil del DIF (1.8 km) and Parque de la S m 31 (650 m), giving guests a selection of locations to explore during their stay.