Moon Palace The Grand Cancun All Inclusive
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, Cancún, Mexico
Very good
94 reviews
Most popular services
Restaurant
Bar
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Shuttle service
Business centre
Free parking
Internet
Safety deposit box
Spa
Car hire
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Snack bar
Water park
Daily maid service
Rooms
Choose dates to see prices
Grand Deluxe Garden View
Guests: 5
Area: 77 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Twin bed(s) (90-130 cm wide)
2 x Full bed(s) (131-150 cm wide)
Room description:
The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area
View:
View, Garden view
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
Kitchen:
Coffee machine, Dining table, Wine glasses
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Roll-in shower, Raised toilet, Lower sink, Emergency cord in bathroom, Shower chair
Room Amenities:
Drying rack for clothing, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Grand Swim Up Suite Garden View
Guests: 5
Area: 77 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tile/marble floor.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony, Patio, Private pool, Terrace
Living Area:
Desk, Sitting area
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
Pool view
Kitchen:
Coffee machine, Dining table, Wine glasses
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Drying rack for clothing, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Grand Family Suite Garden View
Guests: 7
Area: 154 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
2 x Full bed(s) (131-150 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 4 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Interconnecting room(s) available, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Game console, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
Garden view, Pool view
Kitchen:
Coffee machine, Dining table, Wine glasses
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Drying rack for clothing, Socket near the bed, Hypoallergenic pillow
Pool and Spa:
Pool towels
Internet:
Game console - Xbox One
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Grand Presidential Suite
Guests: 7
Area: 200 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
BedRoom
1 x Twin bed(s) (90-130 cm wide)
2 x Full bed(s) (131-150 cm wide)
Room description:
The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The suite's kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 4 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Fruit, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Interconnecting room(s) available, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Game console, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Kitchen:
Kitchenette, Kitchen, Coffee machine, Dining table, Wine glasses
Outdoors:
Balcony, Terrace
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Drying rack for clothing, Sofa bed, Socket near the bed, Feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Internet:
Game console - Xbox One
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Shared toilet, Slippers, Bathtub or shower, Guest bathroom, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Grand Honeymoon Suite - King Size Bed
Guests: 2
Area: 77 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Guests will have a special experience as this double room features a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area
View:
View, Garden view
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
Kitchen:
Coffee machine, Dining table, Wine glasses
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Grand Governor Suite - King Size Bed
Guests: 5
Area: 151 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
BedRoom
Room description:
This suite's standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Interconnecting room(s) available, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Game console, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony, Terrace
Living Area:
Desk, Sitting area, Sofa
Bedroom:
Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
Kitchen:
Coffee machine, Dining table, Wine glasses
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Drying rack for clothing, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Internet:
Game console - Xbox One
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Grand Three Bedroom Sunset Villa
Guests: 8
Area: 725 m²
BedRoom
1 x Sofa bed (Variable size)
BedRoom
2 x Full bed(s) (131-150 cm wide)
BedRoom
2 x Full bed(s) (131-150 cm wide)
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
Guests will have a special experience as the villa offers a hot tub. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villa's kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 6 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Interconnecting room(s) available, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Kitchen:
Kitchenette, Microwave, Kitchen, Coffee machine, Dining table, Wine glasses
Outdoors:
Balcony, Patio, Terrace
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed, Feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Shared toilet, Slippers, Bathtub or shower, Guest bathroom, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Grand Three Bedroom Swim-up Villa
Guests: 8
Area: 1025 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This villa's special features are the private pool and the hot tub. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villa's kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 5 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Interconnecting room(s) available, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Kitchen:
Kitchenette, Microwave, Kitchen, Coffee machine, Dining table, Wine glasses
Outdoors:
Balcony, Patio, Private pool, Terrace
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
Pool view
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed, Feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Shared toilet, Slippers, Bathtub or shower, Guest bathroom, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Grand Four Bedroom Sunset Villa
Guests: 12
Area: 819 m²
BedRoom
2 x King bed(s) (181-210 cm wide)
BedRoom
2 x King bed(s) (181-210 cm wide)
BedRoom
1 x Queen bed(s) (151-180 cm wide)
BedRoom
1 x Queen bed(s) (151-180 cm wide)
BedRoom
1 x Sofa bed (Variable size)
Room description:
The hot tub is the standout feature of this villa. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villa's kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features soundproof walls, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 7 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Interconnecting room(s) available, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Kitchen:
Kitchenette, Microwave, Kitchen, Coffee machine, Dining table, Wine glasses
Outdoors:
Balcony, Patio, Terrace
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed, Feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Shared toilet, Slippers, Bathtub or shower, Guest bathroom, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Grand Four Bedroom Swim-up Villa
Guests: 12
Area: 1142 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
1 x Queen bed(s) (151-180 cm wide)
BedRoom
1 x Queen bed(s) (151-180 cm wide)
BedRoom
1 x Sofa bed (Variable size)
Room description:
The private pool and hot tub are the special features of this villa. Featuring a private entrance, this air-conditioned villa comprises 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villa's kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 5 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Interconnecting room(s) available, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Kitchen:
Kitchenette, Microwave, Kitchen, Coffee machine, Dining table, Wine glasses
Outdoors:
Balcony, Patio, Private pool, Terrace
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
Pool view
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed, Feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Shared toilet, Slippers, Bathtub or shower, Guest bathroom, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Grand Three Bedrooms Villa
Guests: 10
Area: 725 m²
BedRoom
2 x King bed(s) (181-210 cm wide)
BedRoom
BedRoom
1 x Queen bed(s) (151-180 cm wide)
BedRoom
2 x King bed(s) (181-210 cm wide)
Room description:
The hot tub is the standout feature of this villa. Boasting a private entrance, this air-conditioned villa features 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villa's kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 5 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Interconnecting room(s) available, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Kitchen:
Kitchenette, Microwave, Kitchen, Coffee machine, Dining table, Wine glasses
Outdoors:
Balcony, Patio, Terrace
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed, Feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Shared toilet, Slippers, Bathtub or shower, Guest bathroom, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Grand Four Bedroom Suite Villa
Guests: 12
Area: 819 m²
BedRoom
2 x King bed(s) (181-210 cm wide)
BedRoom
1 x Queen bed(s) (151-180 cm wide)
BedRoom
BedRoom
2 x King bed(s) (181-210 cm wide)
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
The hot tub is a top feature of this villa. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villa's kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 6 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Interconnecting room(s) available, Laptop safe, Private entrance, Soundproof, Tile/Marble floor, Trash cans, Lockers, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Kitchen:
Kitchenette, Microwave, Kitchen, Coffee machine, Dining table, Wine glasses
Outdoors:
Balcony, Patio, Terrace
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Sofa bed, Socket near the bed, Feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Shared toilet, Slippers, Bathtub or shower, Guest bathroom, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Traveler's reviews
8
Very good
94 reviews
Staff
8.37
Facility
8.23
Cleanliness
8.51
Comfort
8.38
Location
8.41
Price quality
7.67
Area Info
Restaurants & cafes
The Library
1.5 km
STARBUCKS
6 km
STARBUCKS
9 km
Bugambilias
10 m
La Góndola - Sunrise
150 m
Momo
250 m
Closest airports
Playa del Carmen National Airport
52 km
Cozumel International Airport
87 km
Cancún International Airport
7 km
What's nearby
El Rey mayan ruins
19 km
Public transport
Cancún Aeropuerto
9 km
Facilities - Moon Palace The Grand Cancun All Inclusive
Activities
- Tennis court
- Sauna
- Fitness center
- Golf course (within 2 miles)
- Fishing
- Game room
- Spa
- Massage
- Playground
- Pool table
- Ping-pong
- Hot tub/Jacuzzi
- Cycling
- Bowling
- Horseback riding
- Snorkeling
- Mini golf
- Private beach area
- Entertainment staff
- Nightclub/DJ
- Kids' club
- Evening entertainment
- Water park
- Tennis equipment
- Beauty services
- Facial treatments
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Massage chair
- Fitness
- Yoga classes
- Fitness classes
- Personal trainer
- Locker rooms
- Beach
- Bike tours
- Happy hour
- Tour or class about local culture
- Cooking class
- Live music/Performance
- Live sports events (broadcast)
- Aerobics
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Business center
- Babysitting/Child services
- Laundry
- Dry cleaning
- Hair/Beauty salon
- Ironing service
- Express check-in/out
- Valet parking
- Currency exchange
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- ATM on site
- Private check-in/out
- Shuttle service (additional charge)
- Suit press
- Airport shuttle (additional charge)
- Lockers
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Kid-friendly buffet
- Wine/Champagne
- Fruit
- Coffee house on site
General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Chapel/Shrine
- Air conditioning
- Designated smoking area
- Wifi in all areas
Pool and Spa
- Swimming pool toys
- Rooftop pool
- Pool with view
- Heated pool
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Swimming pool
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Face masks for guests available
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Accessible parking
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers between staff and guests in appropriate areas
Internet
- Internet
- Wifi
- Free Wifi
Entertainment & Family Services
- Board games/Puzzles
- Indoor play area
- Outdoor play equipment for kids
Transportation
- Airport pickup
- Airport drop-off
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard
The Fine Print
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in. Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services. Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply. Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Frequently Asked Questions
Check-in starts at 15:00 and check-out is until 12:00.
Resort is suitable for business stays and offers amenities like Meeting/Banquet facilities, Business center and Fax/Photocopying.
Nightly rates at resort start from MX$14,323.
Guests can enjoy multiple on-site dining and beverage venues at Moon Palace The Grand Cancun All Inclusive, such as Restaurant, Bar and Snack bar.
Moon Palace The Grand Cancun All Inclusive offers several swimming pool facilities, including outdoor pool (year-round), rooftop pool, heated pool and fenced pool.
A paid airport transfer service can be booked directly with Moon Palace The Grand Cancun All Inclusive.
On-site entertainment at Moon Palace The Grand Cancun All Inclusive includes options such as Evening entertainment, Tour or class about local culture, Cooking class and Live music/Performance.
The property provides an extensive selection of facilities for children, including Babysitting/Child services, Playground, Kids' club, Board games/Puzzles, Indoor play area and Outdoor play equipment for kids.
The nearest airport, Cancún International Airport, is located about 11 km from the property.
Moon Palace The Grand Cancun All Inclusive is located at Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, Cancún, Mexico.
At Moon Palace The Grand Cancun All Inclusive, guests can choose from room types such as Grand Deluxe Garden View, Grand Swim Up Suite Garden View, Grand Family Suite Garden View and Grand Presidential Suite.
Yes, guests can park free of charge at the property.
Guests will find restaurants and cafés nearby, such as Bugambilias (50 m), La Góndola - Sunrise (150 m) and Momo (250 m).
Guests can expect multilingual support at Moon Palace The Grand Cancun All Inclusive, with staff speaking English, Spanish and French.
Multiple mobility-support features are available at Moon Palace The Grand Cancun All Inclusive, such as Facilities for disabled guests and Accessible parking, helping guests move around the property more comfortably.
On-site spa and wellness amenities at Moon Palace The Grand Cancun All Inclusive include Sauna, Spa, Hot tub/Jacuzzi, Body wrap, Spa facilities, Steam room, Spa lounge/Relaxation area, Spa/Wellness packages, Back massage, Neck massage, Foot massage, Couples' massage, Head massage, Hand massage and Full-body massage.
The accommodation is positioned about 9.5 km from El Rey mayan ruins.
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