Moon Palace The Grand Cancun All Inclusive
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Facilities - Moon Palace The Grand Cancun All Inclusive
- Tennis court
- Sauna
- Fitness center
- Golf course (within 2 miles)
- Fishing
- Game room
- Spa
- Massage
- Playground
- Pool table
- Ping-pong
- Hot tub/Jacuzzi
- Cycling
- Bowling
- Horseback riding
- Snorkeling
- Mini golf
- Private beach area
- Entertainment staff
- Nightclub/DJ
- Kids' club
- Evening entertainment
- Water park
- Tennis equipment
- Beauty services
- Facial treatments
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Massage chair
- Fitness
- Yoga classes
- Fitness classes
- Personal trainer
- Locker rooms
- Beach
- Bike tours
- Happy hour
- Tour or class about local culture
- Cooking class
- Live music/Performance
- Live sports events (broadcast)
- Aerobics
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Business center
- Babysitting/Child services
- Laundry
- Dry cleaning
- Hair/Beauty salon
- Ironing service
- Express check-in/out
- Valet parking
- Currency exchange
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- ATM on site
- Private check-in/out
- Shuttle service (additional charge)
- Suit press
- Airport shuttle (additional charge)
- Lockers
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Kid-friendly buffet
- Wine/Champagne
- Fruit
- Coffee house on site
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Chapel/Shrine
- Air conditioning
- Designated smoking area
- Wifi in all areas
- Swimming pool toys
- Rooftop pool
- Pool with view
- Heated pool
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Swimming pool
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Face masks for guests available
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
- Parking
- Free parking
- Parking on site
- Private Parking
- Accessible parking
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers between staff and guests in appropriate areas
- Internet
- Wifi
- Free Wifi
- Board games/Puzzles
- Indoor play area
- Outdoor play equipment for kids
- Airport pickup
- Airport drop-off
- Invoice provided
House Rules
The Fine Print
Frequently Asked Questions
Check-in starts at 15:00 and check-out is until 12:00.
Resort is suitable for business stays and offers amenities like Meeting/Banquet facilities, Business center and Fax/Photocopying.
Nightly rates at resort start from MX$14,323.
Guests can enjoy multiple on-site dining and beverage venues at Moon Palace The Grand Cancun All Inclusive, such as Restaurant, Bar and Snack bar.
Moon Palace The Grand Cancun All Inclusive offers several swimming pool facilities, including outdoor pool (year-round), rooftop pool, heated pool and fenced pool.
A paid airport transfer service can be booked directly with Moon Palace The Grand Cancun All Inclusive.
On-site entertainment at Moon Palace The Grand Cancun All Inclusive includes options such as Evening entertainment, Tour or class about local culture, Cooking class and Live music/Performance.
The property provides an extensive selection of facilities for children, including Babysitting/Child services, Playground, Kids' club, Board games/Puzzles, Indoor play area and Outdoor play equipment for kids.
The nearest airport, Cancún International Airport, is located about 11 km from the property.
Moon Palace The Grand Cancun All Inclusive is located at Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, Cancún, Mexico.
At Moon Palace The Grand Cancun All Inclusive, guests can choose from room types such as Grand Deluxe Garden View, Grand Swim Up Suite Garden View, Grand Family Suite Garden View and Grand Presidential Suite.
Yes, guests can park free of charge at the property.
Guests will find restaurants and cafés nearby, such as Bugambilias (50 m), La Góndola - Sunrise (150 m) and Momo (250 m).
Guests can expect multilingual support at Moon Palace The Grand Cancun All Inclusive, with staff speaking English, Spanish and French.
Multiple mobility-support features are available at Moon Palace The Grand Cancun All Inclusive, such as Facilities for disabled guests and Accessible parking, helping guests move around the property more comfortably.
On-site spa and wellness amenities at Moon Palace The Grand Cancun All Inclusive include Sauna, Spa, Hot tub/Jacuzzi, Body wrap, Spa facilities, Steam room, Spa lounge/Relaxation area, Spa/Wellness packages, Back massage, Neck massage, Foot massage, Couples' massage, Head massage, Hand massage and Full-body massage.
The accommodation is positioned about 9.5 km from El Rey mayan ruins.






































