Sun Palace - All Inclusive Adults Only
Boulevard Kukulcan Km 20 Hotel Zone, Hotel Zone, Cancún, Mexico
Excellent
63 reviews
Most popular services
Restaurant
Bar
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Shuttle service
Business centre
Free parking
Internet
Safety deposit box
Car hire
Free Wi-Fi
Pool
Air conditioning
Snack bar
Rooms
Choose dates to see prices
Superior Deluxe Ocean View - King Size Bed
Guests: 2
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This suite features 1 king-size bed, a double spa bath and a private bath with a shower only. The suite also features a balcony with chairs and a table as well as a liquor dispenser.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
General:
Air conditioning, Iron, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk, Sitting area
View:
View, Sea view
Kitchen:
Coffee machine
Bedroom:
Linens
Room Amenities:
Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Pool towels
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Junior Suite Ocean View - King Size Bed
Guests: 2
Area: 53 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This suite features a seating area, double hot tub, a mini-bar and a flat-screen satellite TV, a private bathroom with a shower. It has a furnished balcony with ocean views. Bathrobes and slippers are available. There is a laptop safety box, air conditioning, coffee maker, telephone, alarm clock, hairdryer, ironing board and free Wi-Fi.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
General:
Air conditioning, Iron, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk, Sitting area
View:
View, Sea view
Kitchen:
Coffee machine
Bedroom:
Linens
Room Amenities:
Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Pool towels
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Honeymoon Suite Ocean View - King Size Bed
Guests: 2
Area: 53 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This room features luxury bath amenities, 1 exclusive beach bag, and nightly Turndown service.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
General:
Air conditioning, Iron, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk, Sitting area
View:
View, Sea view
Kitchen:
Coffee machine
Bedroom:
Linens
Room Amenities:
Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Pool towels
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Governor Suite Partial Ocean View - King Size Bed
Guests: 2
Area: 53 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This suite features a Partial Ocean View with a balcony, mini-bar and air conditioning.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
General:
Air conditioning, Iron, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk, Sitting area
View:
View, Sea view
Kitchen:
Coffee machine
Bedroom:
Linens
Room Amenities:
Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Pool towels
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Two Bedroom Presidential Suite Ocean View - King Size Bed
Guests: 4
Area: 128 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
General:
Air conditioning, Iron, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk, Sitting area
View:
View, Sea view
Kitchen:
Coffee machine
Bedroom:
Linens
Room Amenities:
Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Pool towels
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Junior Suite Ocean View - Double Bed
Guests: 4
Area: 44 m²
BedRoom
2 x King bed(s) (181-210 cm wide)
Room description:
The spacious double room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
General:
Air conditioning, Iron, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk, Sitting area
View:
View, Sea view
Kitchen:
Coffee machine
Bedroom:
Linens
Room Amenities:
Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Pool towels
Exclusive services:
Free gym access
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Deluxe Ocean View - Get 2 Free Nights at Punta Cana
Guests: 2
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with sea views, this suite also provides a mini-bar and a flat-screen TV with cable channels. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
Media & Technology:
TV, Telephone, Cable channels, Flat-screen TV
General:
Air conditioning, Iron, Laptop safe, Tile/Marble floor, Trash cans, Smoke Alarm
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk, Sitting area
View:
View, Sea view
Kitchen:
Coffee machine
Bedroom:
Linens
Room Amenities:
Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Traveler's reviews
8.6
Excellent
63 reviews
Staff
9.52
Facility
8.97
Cleanliness
9.11
Comfort
8.99
Location
9.17
Price quality
8.33
Area Info
Restaurants & cafes
Gong Cha
5 km
Sidelines Sports Bar
6 km
Kuku's Bar
3.9 km
Sea & Stones
450 m
Restaurante Navios
750 m
El Galeón del Caribe
1.2 km
Beaches in the Neighborhood
Playa Ballenas
5 km
San Miguelito Beach
3.9 km
Playa Delfines
2 km
Playa Punta Nizuc
200 m
Coral
4.6 km
Closest airports
Playa del Carmen National Airport
64 km
Cozumel International Airport
99 km
Cancún International Airport
10 km
What's nearby
Mayan Museum
3.7 km
El Rey mayan ruins
2 km
Monumento
14 km
Public transport
Cancún Aeropuerto
14 km
Facilities - Sun Palace - All Inclusive Adults Only
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Business center
- Laundry
- Dry cleaning
- Hair/Beauty salon
- Ironing service
- Valet parking
- Currency exchange
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- ATM on site
- Concierge
- Airport shuttle (additional charge)
Activities
- Sauna
- Fitness center
- Massage
- Hot tub/Jacuzzi
- Private beach area
- Beachfront
- Open-air bath
- Public Bath
- Beauty services
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Fitness
- Beach
General
- Non-smoking rooms
- Facilities for disabled guests
- Elevator
- Safe
- Heating
- Air conditioning
- Wifi in all areas
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Wine/Champagne
- Fruit
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers between staff and guests in appropriate areas
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
Outdoors
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Pool and Spa
- Infinity pool
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Safety & security
- 24-hour security
- Security alarm
- Smoke alarms
- CCTV in common areas
Internet
- Internet
- Wifi
- Free Wifi
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard
The Fine Print
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. The name on the credit card used for the booking should correspond to the guest staying at the property. Guests who book four nights or more will get USD 250 in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem USD 50. Other terms and conditions may apply. Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Frequently Asked Questions
Check-in is available from 15:00, and check-out is until 12:00.
Sun Palace - All Inclusive Adults Only is designed to accommodate business travelers with amenities like Meeting/Banquet facilities, Business center and Fax/Photocopying.
Rates at Sun Palace - All Inclusive Adults Only adjust based on availability. Enter your dates to check prices.
On-site dining and beverage facilities at Sun Palace - All Inclusive Adults Only include Restaurant, Bar and Snack bar.
Sun Palace - All Inclusive Adults Only offers several swimming pool facilities, including outdoor pool (year-round) and infinity pool.
Guests can arrange transportation to and from the airport for a fee at Sun Palace - All Inclusive Adults Only.
Sun Palace - All Inclusive Adults Only offers several spa and wellness facilities, including Sauna, Hot tub/Jacuzzi, Open-air bath, Public Bath, Spa facilities, Steam room, Spa lounge/Relaxation area and Spa/Wellness packages.
The property is accessible from Cancún International Airport within 15 minutes by car.
The property is located at Boulevard Kukulcan Km 20 Hotel Zone, Cancún, Mexico.
Guests can book room types like Superior Deluxe Ocean View - King Size Bed, Superior Junior Suite Ocean View - King Size Bed, Superior Honeymoon Suite Ocean View - King Size Bed and Superior Governor Suite Partial Ocean View - King Size Bed at Sun Palace - All Inclusive Adults Only.
Yes, free parking is available on site for guests.
Guests can eat nearby at Sea & Stones (450 m) and Restaurante Navios (750 m).
Staff members at Sun Palace - All Inclusive Adults Only are fluent in English and Spanish.
Guests with mobility needs can benefit from Facilities for disabled guests during their stay at Sun Palace - All Inclusive Adults Only.
The accommodation is located close to several attractions, such as Monumento (11 km), Mayan Museum (3.5 km) and El Rey mayan ruins (2 km), which are easily accessible during the stay.
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