The Quetzal
10 Calle Orquideas, Downtown Cancun, Cancún, Mexico
Wonderful
113 reviews
Most popular services
24-hour front desk
Non-smoking rooms
Shuttle service
Free parking
Internet
Free Wi-Fi
Pool
Air conditioning
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Double Room with Balcony
Guests: 2
Area: 15 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This double room's standout feature is the pool with a view. The double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
General:
Air conditioning, Ironing facilities, Heating, Interconnecting room(s) available, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Smoke Alarm, Fire extinguisher
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture, Outdoor dining area
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Extra long beds (> 6.5 ft), Linens
View:
View, Garden view, Pool view, City view, Quiet street view
Services:
Wake-up service
Kitchen:
Cleaning products, Dining table
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Pool towels
Food & Drink:
Bottle of water, Fruit
Media & Technology:
Mobile hotspot device
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Budget Double Room
Guests: 2
Area: 30 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This double room features a pool with a view. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
General:
Air conditioning, Ironing facilities, Fan, Heating, Interconnecting room(s) available, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Smoke Alarm, Fire extinguisher
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture, Outdoor dining area
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Extra long beds (> 6.5 ft), Linens
View:
View, Garden view, Pool view, City view, Quiet street view
Services:
Wake-up service
Kitchen:
Cleaning products, Dining table
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Pool towels
Food & Drink:
Bottle of water, Fruit
Media & Technology:
Mobile hotspot device
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Superior Double Room
Guests: 2
Area: 25 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The pool with a view is the standout feature of this double room. The double room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
General:
Air conditioning, Ironing facilities, Fan, Heating, Interconnecting room(s) available, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Smoke Alarm, Fire extinguisher
Outdoors:
Balcony, Patio, Outdoor furniture, Outdoor dining area
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Linens
View:
View, Garden view, Pool view, City view, Quiet street view
Services:
Wake-up service
Kitchen:
Cleaning products, Dining table
Accessibility:
Upper floors accessible by stairs only
Pool and Spa:
Pool with a view, Pool towels
Food & Drink:
Bottle of water, Fruit
Room Amenities:
Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Media & Technology:
Mobile hotspot device
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Economy Double Room
Guests: 2
Area: 33 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The pool with a view is the standout feature of this double room. The spacious double room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
General:
Air conditioning, Ironing facilities, Fan, Heating, Interconnecting room(s) available, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Smoke Alarm, Fire extinguisher
Outdoors:
Balcony, Patio, Outdoor furniture, Outdoor dining area
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Extra long beds (> 6.5 ft), Linens
View:
View, Garden view, Pool view, City view, Quiet street view
Services:
Wake-up service
Kitchen:
Cleaning products, Dining table
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Pool towels
Food & Drink:
Bottle of water, Fruit
Media & Technology:
Mobile hotspot device
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Suite with Terrace
Guests: 2
Area: 30 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a shower and a hairdryer. The unit has a seating area, garden views, a terrace and fruit is available for guests. The unit has 1 bed.
General:
Air conditioning, Ironing facilities, Fan, Heating, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Smoke Alarm, Fire extinguisher
Living Area:
Desk, Sitting area, Sofa, Dining area
Outdoors:
Patio, Terrace, Outdoor furniture, Outdoor dining area
Bedroom:
Extra long beds (> 6.5 ft), Linens
View:
View, Garden view
Services:
Wake-up service
Kitchen:
Cleaning products, Dining table
Accessibility:
Entire unit located on ground floor
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Food & Drink:
Bottle of water, Fruit
Media & Technology:
Mobile hotspot device
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Suite with Garden View
Guests: 2
Area: 25 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This suite's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a shower and a hairdryer. The unit has a seating area, garden views, a terrace and fruit is offered for guests. The unit has 1 bed.
General:
Air conditioning, Ironing facilities, Heating, Private entrance, Tile/Marble floor, Hypoallergenic, Trash cans, Smoke Alarm, Fire extinguisher
Living Area:
Desk, Sitting area, Dining area
Outdoors:
Patio, Terrace, Outdoor furniture, Outdoor dining area
Bedroom:
Extra long beds (> 6.5 ft), Linens
View:
View, Garden view, Pool view
Services:
Wake-up service
Kitchen:
Cleaning products, Dining table
Accessibility:
Entire unit located on ground floor
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Pool towels
Food & Drink:
Bottle of water, Fruit
Media & Technology:
Mobile hotspot device
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Traveler's reviews
9.4
Wonderful
113 reviews
Staff
9.61
Facility
9.21
Cleanliness
9.39
Comfort
9.39
Location
9.05
Price quality
9.27
Area Info
What's nearby
Unidad Deportiva Lombardo Toledano
3.4 km
Parque Infantil del DIF
1.3 km
La Rejoyada
3.9 km
Parque de la S m 27
1.5 km
Parque de la S m 29
1.9 km
Parque las Palapas
250 m
Parque Ecológico Ombligo Verde
2.1 km
Parque de la S m 31
2 km
Mayan Museum
19 km
Mundo a
2.1 km
Parque Urbano Ecológico Kabah
2.1 km
Restaurants & cafes
Cuatro Elementos - Karaoke Bar
300 m
Coffee Time
100 m
11:11 Club
300 m
Coffee Time
100 m
Los Alcatraces
50 m
La Terraza del Vino
100 m
Beaches in the Neighborhood
Langosta
5 km
Playa Linda
4.4 km
Playa Las Perlas
3.3 km
Puerto Juarez Beach
3.5 km
Playa del Niño
5 km
Closest airports
Playa del Carmen National Airport
69 km
Cancún International Airport
18 km
Public transport
Cancun Bus Station
650 m
Cancún Aeropuerto
19 km
Facilities - The Quetzal
Services
- Room service
- 24-hour front desk
- Laundry
- Dry cleaning
- Ironing service
- Express check-in/out
- Valet parking
- Packed lunches
- Tour desk
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
- Face masks for guests available
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Street parking
- Accessible parking
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Safety & security
- 24-hour security
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Wine/Champagne
- Coffee house on site
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
General
- Non-smoking rooms
- Air conditioning
- Adults only
- Wifi in all areas
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Internet
- Internet
- Wifi
- Free Wifi
Pool and Spa
- Beach chairs/Loungers
- Swimming pool
Entertainment & Family Services
- Board games/Puzzles
Activities
- Temporary art galleries
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
11:00
Cards accepted at this property:
American Express, Visa, MasterCard
The Fine Print
This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Frequently Asked Questions
Check-in starts at 15:00 and check-out is until 11:00.
The room types available at The Quetzal include Double Room with Balcony, Budget Double Room, Superior Double Room and Economy Double Room.
Yes, free parking is available on site for guests.
For dining nearby, guests can visit Coffee Time, La Terraza del Vino, Los Alcatraces and Coffee Time.
An outdoor pool is available on site at The Quetzal all year.
The Quetzal offers an airport transfer service for guest convenience.
On-site entertainment at The Quetzal includes options such as Temporary art galleries.
Nearby points of interest include Mayan Museum (10.9 km), Parque las Palapas (200 m), Parque Infantil del DIF (1.1 km) and Parque de la S m 31 (1.6 km), giving guests convenient access to several notable locations in the area.
The property is located at 10 Calle Orquideas, Cancún, Mexico.
Current prices at The Quetzal are available after selecting travel dates.
The Quetzal has an on-site snack bar.
Lunch can be booked at The Quetzal for MX$4,909.80 per guest.
The Quetzal employs multilingual staff who can communicate in English, Spanish and French.
The accommodation offers Accessible parking to make the stay easier for guests with reduced mobility.
The Quetzal provides board games for guest use.
The Quetzal is roughly 15 minutes away from Cancún International Airport.
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