Hard Rock Hotel Cancun - All Inclusive
Boulevard Kukulcan Km 14.5 Hotel Zone, Hotel Zone, Cancún, Mexico
Good
107 reviews
Most popular services
Restaurant
Pets allowed
Bar
24-hour front desk
Fitness centre
Non-smoking rooms
Shuttle service
Free parking
Internet
Safety deposit box
Spa
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Deluxe Ocean View Double
Guests: 4
Area: 40 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Internet:
Wireless internet
Bedroom:
Wardrobe or closet
View:
Sea view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Deluxe Lagoon View Double
Guests: 4
Area: 40 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room features air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Internet:
Wireless internet
Bedroom:
Wardrobe or closet
View:
Lake view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Deluxe Family Lagoon View (Two Bedroom)
Guests: 5
Area: 80 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
The spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment has air conditioning, flat-screen TV with satellite channels, lake views, as well as chocolate for guests. The unit offers 3 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Interconnecting room(s) available, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Internet:
Wireless internet
Bedroom:
Wardrobe or closet, Childrens' cribs
View:
Lake view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Deluxe Lagoon View King
Guests: 3
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room features air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Internet:
Wireless internet
Bedroom:
Wardrobe or closet, Childrens' cribs
View:
Lake view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Diamond Ocean View King
Guests: 3
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Internet:
Wireless internet
Bedroom:
Wardrobe or closet
View:
Sea view
Accessibility:
Accessible by elevator
Exclusive services:
Access to private pool
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
King Room with Sea View
Guests: 3
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Internet:
Wireless internet
Bedroom:
Wardrobe or closet, Childrens' cribs
View:
Sea view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Apartment
Guests: 5
Area: 80 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
The spacious apartment has 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment features air conditioning, flat-screen TV with satellite channels, sea views, as well as chocolate for guests. The unit has 3 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Interconnecting room(s) available, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Internet:
Wireless internet
Bedroom:
Wardrobe or closet, Childrens' cribs
View:
Sea view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Double Room
Guests: 6
Area: 80 m²
BedRoom
4 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 4 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Interconnecting room(s) available, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Internet:
Wireless internet
Bedroom:
Wardrobe or closet, Childrens' cribs
View:
Sea view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Triple Room
Guests: 3
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Internet:
Wireless internet
Bedroom:
Wardrobe or closet, Childrens' cribs
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Double Room
Guests: 4
Area: 40 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Internet:
Wireless internet
Bedroom:
Wardrobe or closet
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Triple Room
Guests: 3
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room offers air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. This triple room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Bedroom:
Wardrobe or closet, Childrens' cribs
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Double Room
Guests: 4
Area: 40 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Bedroom:
Wardrobe or closet
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Triple Room
Guests: 3
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room offers air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Bedroom:
Wardrobe or closet, Childrens' cribs
View:
Lake view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Double Room
Guests: 4
Area: 40 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room offers air conditioning, a mini-bar, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Bedroom:
Wardrobe or closet
View:
Lake view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Deluxe King Ocean View Classic
Guests: 3
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Bedroom:
Wardrobe or closet, Childrens' cribs
View:
Sea view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Deluxe Double Ocean View Classic
Guests: 4
Area: 40 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Bedroom:
Wardrobe or closet
View:
Sea view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Diamond Ocean View King Classic
Guests: 3
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Bedroom:
Wardrobe or closet
View:
Sea view
Accessibility:
Accessible by elevator
Exclusive services:
Access to private pool
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Deluxe Family Ocean View Two-Bedroom Double Beds Classic
Guests: 6
Area: 80 m²
BedRoom
4 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 4 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Interconnecting room(s) available, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Bedroom:
Wardrobe or closet, Childrens' cribs
View:
Sea view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Deluxe Family Ocean View Classic -Two bedroom
Guests: 5
Area: 80 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment has air conditioning, flat-screen TV with satellite channels, sea views, as well as chocolate for guests. The unit offers 3 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Interconnecting room(s) available, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Bedroom:
Wardrobe or closet, Childrens' cribs
View:
Sea view
Accessibility:
Accessible by elevator
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Double Room
Guests: 2
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Suit press, Laptop safe, Trash cans, Smoke Alarm, Key card access
Media & Technology:
Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Outdoors:
Balcony
Living Area:
Sofa
Bedroom:
Wardrobe or closet
View:
Sea view
Accessibility:
Accessible by elevator
Exclusive services:
Access to private pool
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Free toiletries, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Traveler's reviews
7.5
Good
107 reviews
Staff
8.41
Facility
7.69
Cleanliness
7.91
Comfort
8.43
Location
8.66
Price quality
7.7
Area Info
What's nearby
Parque Infantil del DIF
16 km
Parque de la S m 27
17 km
Parque de la S m 29
17 km
Parque las Palapas
15 km
Parque Ecológico Ombligo Verde
17 km
Parque de la S m 31
17 km
Mayan Museum
1.9 km
El Rey mayan ruins
3.6 km
Monumento
9 km
Mundo a
17 km
Restaurants & cafes
Gong Cha
300 m
Sidelines Sports Bar
1.3 km
Sun Palace
1.5 km
Zen
100 m
Ciao at Hard Rock Hotel
100 m
Bluewater Grill at Secrets the Vine
250 m
Beaches in the Neighborhood
Playa Ballenas
350 m
San Miguelito Beach
950 m
Playa Marlin
1.5 km
El Rey Beach
2.1 km
Playa Delfines
3.1 km
Closest airports
Playa del Carmen National Airport
68 km
Cancún International Airport
15 km
Public transport
Cancun Bus Station
15 km
Cancún Aeropuerto
18 km
Facilities - Hard Rock Hotel Cancun - All Inclusive
Activities
- Tennis court
- Fitness center
- Golf course (within 2 miles)
- Game room
- Spa
- Massage
- Playground
- Pool table
- Ping-pong
- Karaoke
- Hot tub/Jacuzzi
- Private beach area
- Entertainment staff
- Kids' club
- Beachfront
- Evening entertainment
- Tennis equipment
- Beauty services
- Facial treatments
- Waxing services
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body wrap
- Spa facilities
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Couples' massage
- Full-body massage
- Fitness
- Yoga classes
- Locker rooms
- Beach
- Live music/Performance
- Live sports events (broadcast)
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Babysitting/Child services
- Laundry
- Dry cleaning
- Hair/Beauty salon
- Ironing service
- Express check-in/out
- Valet parking
- Tour desk
- Baggage storage
- ATM on site
- Concierge
- Shuttle service (additional charge)
- Suit press
- Airport shuttle (additional charge)
- Lockers
- Daily housekeeping
- Pet bowls
- Shuttle service
General
- Pet friendly
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Air conditioning
- Designated smoking area
- Convenience store on site
- Wifi in all areas
Pool and Spa
- Waterslide
- Infinity pool
- Pool with view
- Pool bar
- Shallow end
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Kids' pool
- Swimming pool
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Kids' meals
- Kid-friendly buffet
- Wine/Champagne
- Fruit
- Coffee house on site
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Accessible parking
Outdoors
- Garden
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Internet
- Internet
- Wifi
- Free Wifi
Accessibility
- Wheelchair accessible
- Toilet with grab rails
- Raised toilet
Safety features
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Access to healthcare professionals
Entertainment & Family Services
- Indoor play area
- Outdoor play equipment for kids
Transportation
- Airport pickup
- Airport drop-off
Food & drink safety
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
Physical distancing
- Cashless payment available
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard
The Fine Print
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the Family Room at this hotel is only available for people traveling with children. Infants from 0-3 years old are free All children from 4 to 17 years old extra charges apply When traveling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay.
Frequently Asked Questions
Check-in starts at 15:00 and check-out is until 12:00.
Available room types at Hard Rock Hotel Cancun - All Inclusive include Deluxe Ocean View Double, Deluxe Lagoon View Double, Deluxe Family Lagoon View (Two Bedroom) and Deluxe Lagoon View King.
Guests have access to complimentary parking on site.
Guests will find restaurants and cafés nearby, such as Bluewater Grill at Secrets the Vine (250 m) and Gong Cha (300 m).
Several pool facilities are available at Hard Rock Hotel Cancun - All Inclusive, including outdoor pool (year-round), infinity pool, pool with view, fenced pool and kids' pool.
Guests can arrange transportation to and from the airport for a fee at Hard Rock Hotel Cancun - All Inclusive.
Multiple entertainment options are available on site at Hard Rock Hotel Cancun - All Inclusive, including Karaoke, Evening entertainment and Live music/Performance.
Guests traveling with children can access a broad range of amenities, such as Babysitting/Child services, Playground, Kids' club, Indoor play area and Outdoor play equipment for kids.
Guests can get from Cancún International Airport to Hard Rock Hotel Cancun - All Inclusive in approximately 20 minutes by car.
The accommodation is located at Boulevard Kukulcan Km 14.5 Hotel Zone, Cancún, Mexico.
Room prices at Hard Rock Hotel Cancun - All Inclusive are available once you select your dates.
Guests can enjoy multiple on-site dining and beverage venues at Hard Rock Hotel Cancun - All Inclusive, such as Restaurant, Bar and Snack bar.
Pet-friendly rooms are available at Hard Rock Hotel Cancun - All Inclusive, subject to availability.
Hotel staff at Hard Rock Hotel Cancun - All Inclusive provide assistance in English and Spanish.
Hard Rock Hotel Cancun - All Inclusive provides a variety of mobility-support amenities, such as Facilities for disabled guests, Accessible parking, Toilet with grab rails and Raised toilet, to enhance guest comfort.
On-site spa and wellness amenities at Hard Rock Hotel Cancun - All Inclusive include Spa, Hot tub/Jacuzzi, Body wrap, Spa facilities, Spa lounge/Relaxation area, Spa/Wellness packages, Back massage, Neck massage, Couples' massage and Full-body massage.
The property is surrounded by various attractions, such as Monumento (5.9 km), Mayan Museum (1.8 km), El Rey mayan ruins (3.4 km) and Parque las Palapas (9.9 km), offering multiple options for local exploration.
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