JW Marriott Cancun Resort & Spa
Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Hotel Zone, Cancún, Mexico
Wonderful
144 reviews
Most popular services
Restaurant
Bar
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Shuttle service
Business centre
Free parking
Internet
Safety deposit box
Spa
Car hire
Free Wi-Fi
Pool
Air conditioning
Rooms
Choose dates to see prices
Ocean View Deluxe King with Balcony
Guests: 3
Area: 43 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This spacious room with ocean views is equipped with a flat-screen TV with cable channels, a laptop safe and a mini bar.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Premium Ocean View Deluxe King with Balcony
Guests: 3
Area: 43 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This room features a private balcony with a view of the ocean.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
JW Luxury Suite, Junior Suite, 1 King, Sofa bed, Balcony
Guests: 4
Area: 73 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
The JW Suites feature a living area and a private balcony with ocean and pool views. They come with luxury furnishings and amenities.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Terrace
Living Area:
Desk, Sitting area, Sofa, Dining area
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack, Sofa bed
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony
Guests: 3
Area: 42 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This room offers a private concierge along with sea views and 4 private balconies. This room also gives guests access to the hotel's exclusive Club 91 Level. This offers specialized services and amenities such as access to the Lounge Club which offers complimentary hot buffet breakfast, midday snack, afternoon tea, hors d'oeuvres, dessert, late night snack and complimentary cocktails/nonalcoholic beverages.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service, Executive lounge access
Outdoors:
Balcony
Living Area:
Desk
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack
Exclusive services:
Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony
Guests: 4
Area: 86 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
This elegant room with a 43 ft² balcony has a separate dining room. The living room is separated from the bedroom by a privacy wall. The marble bathroom with a bath tub and shower also includes an illuminated make-up mirror, 2 bathrobes, slippers and a hairdryer. Other amenities include 24-hour room service, free bottled water, mini bar, wet bar, and 2 TVs.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Terrace
Living Area:
Desk, Sitting area, Sofa, Dining area
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack, Sofa bed
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Grand Ocean Front Suite, 1 Bedroom Larger Suite, Oceanfront
Guests: 4
Area: 86 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
The spacious suite provides air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Terrace
Living Area:
Desk, Sitting area, Sofa
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack, Sofa bed
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Additional bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Club Level for 2 adults, Presidential Suite
Guests: 4
Area: 86 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchen is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Tile/Marble floor, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Terrace
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Kitchen, Dryer, Coffee machine, Dining table
View:
View, Sea view
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack, Sofa bed
Exclusive services:
Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Additional bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Club Level for 2 adults, 1 Bedroom Larger Suite
Guests: 4
Area: 86 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
This room gives guests access to the hotel's exclusive Club 91 Level. This offers specialized services and amenities such as access to the Lounge Club which offers: 5 daily food and beverage presentations at Club 91 Lounge.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service, Executive lounge access
Outdoors:
Balcony, Terrace
Living Area:
Desk, Sitting area, Sofa
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack, Sofa bed
Exclusive services:
Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Additional bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Club Level for 2 adults, 1 Bedroom Suite, Balcony
Guests: 4
Area: 89 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
The spacious suite offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service, Executive lounge access
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Sofa
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack, Sofa bed
Exclusive services:
Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Ocean View Deluxe Double with Balcony
Guests: 4
Area: 43 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Premium Ocean View Deluxe Double with Balcony
Guests: 4
Area: 43 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony
Guests: 4
Area: 42 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This room gives guests access to the hotel's exclusive Club 91 Level. This offers specialized services and amenities such as access to the Lounge Club which offers: 5 daily food and beverage presentations at Club 91 Lounge.
Food & Drink:
Tea/Coffee maker, Minibar
General:
Safe, Air conditioning, Iron, Ironing facilities, Carpeted, Hypoallergenic, Trash cans, Smoke Alarm, Carbon monoxide detector
Media & Technology:
Pay-per-view channels, TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service, Executive lounge access
Outdoors:
Balcony
Living Area:
Desk
View:
View, Sea view
Bedroom:
Alarm clock, Wardrobe or closet, Childrens' cribs
Kitchen:
Dryer, Coffee machine
Accessibility:
Upper floors accessible by elevator
Room Amenities:
Clothes rack
Exclusive services:
Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Traveler's reviews
9.3
Wonderful
144 reviews
Staff
9.79
Facility
9.52
Cleanliness
9.75
Comfort
9.73
Location
9.42
Price quality
8.77
Area Info
What's nearby
Parque Infantil del DIF
17 km
Parque de la S m 27
18 km
Parque de la S m 29
18 km
Parque las Palapas
16 km
Parque Ecológico Ombligo Verde
18 km
Parque de la S m 31
17 km
Mayan Museum
1.9 km
El Rey mayan ruins
3.6 km
Monumento
9 km
Mundo a
17 km
Restaurants & cafes
Gong Cha
550 m
Sidelines Sports Bar
1.5 km
Sun Palace
1.7 km
Sedona Grill
2 m
Gustino
5 m
Hana Polynesian Grill
100 m
Beaches in the Neighborhood
Playa Ballenas
10 m
San Miguelito Beach
850 m
Playa Marlin
1.7 km
El Rey Beach
2.3 km
Playa Delfines
3 km
Closest airports
Playa del Carmen National Airport
68 km
Cancún International Airport
15 km
Public transport
Cancun Bus Station
16 km
Facilities - JW Marriott Cancun Resort & Spa
Activities
- Tennis court
- Sauna
- Fitness center
- Game room
- Spa
- Massage
- Hot tub/Jacuzzi
- Turkish/Steam Bath
- Diving
- Snorkeling
- Indoor pool
- Private beach area
- Indoor pool (year-round)
- Water sports facilities on site
- Beachfront
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Massage chair
- Fitness
- Fitness classes
- Beach
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Business center
- Babysitting/Child services
- Laundry
- Dry cleaning
- Hair/Beauty salon
- Ironing service
- Express check-in/out
- Currency exchange
- Packed lunches
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- ATM on site
- Concierge
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Shuttle service
General
- Non-smoking rooms
- Facilities for disabled guests
- Elevator
- Safe
- Chapel/Shrine
- Smoke-free property
- Air conditioning
- Convenience store on site
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Special diet meals (on request)
- Wine/Champagne
- Coffee house on site
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Internet
- Internet
- Wifi
- Free Wifi
Pool and Spa
- Beach umbrellas
- Kids' pool
- Swimming pool
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
Transportation
- Airport pickup
- Airport drop-off
Safety & security
- Smoke alarms
Physical distancing
- Physical distancing rules followed
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club, Red 6000
The Fine Print
Daily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195. At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/eventsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Frequently Asked Questions
Check-in begins at 15:00. Check-out is until 12:00.
Business facilities at JW Marriott Cancun Resort & Spa include Meeting/Banquet facilities, Business center and Fax/Photocopying.
Rates at JW Marriott Cancun Resort & Spa depend on dates and room type. Enter your dates to view prices.
On-site dining and beverage facilities at JW Marriott Cancun Resort & Spa include Restaurant and Bar.
Breakfast can be included in the booking at JW Marriott Cancun Resort & Spa for MX$785.57 per guest.
Guests can communicate with the staff in English and Spanish at JW Marriott Cancun Resort & Spa.
Guests with mobility needs can benefit from Facilities for disabled guests during their stay at JW Marriott Cancun Resort & Spa.
Guests traveling with children can arrange babysitting services at JW Marriott Cancun Resort & Spa.
The nearest airport, Playa del Carmen National Airport, is located about m from the property.
The property is located at Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Cancún, Mexico.
Accommodation options at resort include Ocean View Deluxe King with Balcony Premium Ocean View Deluxe King with Balcony, JW Luxury Suite, Junior Suite, 1 King, Sofa bed, Balcony and Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony.
Parking is included in the stay at no additional cost.
Guests will find restaurants and cafés nearby, such as Gong Cha (550 m).
Guests can enjoy multiple pools on site at JW Marriott Cancun Resort & Spa, such as outdoor pool (year-round), indoor pool (year-round) and kids' pool.
JW Marriott Cancun Resort & Spa offers airport transfers at an extra cost.
Multiple spa and wellness facilities are available on site at JW Marriott Cancun Resort & Spa, including Sauna, Spa, Hot tub/Jacuzzi, Turkish/Steam Bath, Spa facilities, Steam room, Spa lounge/Relaxation area, Foot bath and Spa/Wellness packages.
Points of interest around the accommodation include Monumento (6.1 km), Mayan Museum (1.7 km), El Rey mayan ruins (3.2 km) and Parque las Palapas (10 km), giving guests a selection of locations to explore during their stay.
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