Moon Palace Cancun - All Inclusive
Carretera Cancun-Chetumal Km 340, Cancún, Mexico
Very good
287 reviews
Most popular services
Restaurant
Bar
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Shuttle service
Business centre
Free parking
Internet
Safety deposit box
Spa
Car hire
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Snack bar
Water park
Daily maid service
Rooms
Choose dates to see prices
Superior Deluxe Ocean View - Kids & Teens Free
Guests: 5
Area: 4 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Twin bed(s) (90-130 cm wide)
2 x Full bed(s) (131-150 cm wide)
Room description:
This room features views of the Caribbean Sea from the private balcony, 24-hour room service and a double whirlpool tub. There is a mini-bar, wine and a liquor dispenser containing premium-brand alcohol. Bathrobes, slippers and luxury toiletries are included.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Soundproof, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Sea view
Kitchen:
Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Honeymoon Suite - Kind Size Bed
Guests: 2
Area: 4 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This room includes upgraded L’Occitane bath amenities, 24-hour room service and turn down service. It also features a double whirlpool tub. There is a mini-bar, wine and a liquor dispenser containing premium-brand alcohol. In addition, it includes exclusive beach bag (one per room/per stay) Espresso/American coffee maker.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Soundproof, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens
View:
View, Sea view
Kitchen:
Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Deluxe Garden View - Kids & Teens Free
Guests: 5
Area: 4 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
1 x Twin bed(s) (90-130 cm wide)
1 x Full bed(s) (131-150 cm wide)
Room description:
This spacious room includes a double spa bath, a balcony with garden views and flat-screen satellite TV. There is a mini-bar, 24-hour room service, wine and a liquor dispenser containing premium-brand alcohol. Bathrobes, slippers and luxury toiletries are included in the bathroom.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Soundproof, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Garden view
Kitchen:
Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Family Suite Garden View - Kids & Teens Free
Guests: 7
Area: 8 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
2 x Full bed(s) (131-150 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
There are two connecting Superior Deluxe Rooms. One with one king-sized bed and connecting room with two double beds. This room includes a beach bucket kit, an Xbox 360 with selection of games on request, 24-hour room service and liquor dispenser, mini bar with sodas, bottled water, juices, domestic and imported beers (refreshed daily). Mini-bar in the kids’ room offers chocolate milkshakes, juice, soda, bottled water and kid-friendly snacks. The bathroom is stocked with Chi and Loreal Kids bathroom amenities, bathrobes and slippers for adults and kids.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Soundproof, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Garden view
Kitchen:
Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Internet:
Game console - Xbox One
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Swim Up Suite Garden View - Kids & Teens Free
Guests: 5
Area: 4 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
There is direct access from the terrace to the pool. The room includes an aromatherapy menu, pillow menu and 24-hour room service. There is a mini-bar, wine and a liquor dispenser containing premium-brand alcohol. The bathroom includes a hot tub, Chi bathroom amenities and bathrobes and slippers. Direct access from room terrace to private pool.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Soundproof, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Pool view
Kitchen:
Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool with a view, Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Governor One Bedroom Suite Ocean View - King Size Bed
Guests: 5
Area: 8 m²
BedRoom
BedRoom
1 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
One king-sized bed and living room with sofa bed. This sea-view suite has direct access to the terrace. The room comes complete with a beach bag, appetizers, 24-hour room service, welcome bottle of wine and aromatherapy menu. There is a hot tub, Chi bathroom amenities and bathrobes in the bathroom. There is a mini-bar, wine and a liquor dispenser containing premium-brand alcohol.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Soundproof, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Sea view
Kitchen:
Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
Guests: 7
Area: 20 m²
BedRoom
BedRoom
1 x Twin bed(s) (90-130 cm wide)
2 x Full bed(s) (131-150 cm wide)
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
One bedroom with king-sized bed and one bedroom with two double beds. The sea-view suite has a private terrace, living room, dining area and double Jacuzzi. It includes a fully stocked mini-bar, welcome bottle of wine, premium liquor and 24-hour room service. The bathroom features Chi bathroom amenities, bathrobes and slippers. The room includes an aromatherapy menu, pillow menu.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Ironing facilities, Soundproof, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Sea view
Kitchen:
Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free
Guests: 7
Area: 8 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
BedRoom
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This suite has a bathrobe, air conditioning, cable TV. • Jungle view • Private bath with shower only • Both rooms have a double whirlpool tub • Private terrace with two lounge chairs, table and chairs • Living room area • Dining and bar area • Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon • Liquor dispenser stocked with premium upgraded brands: Bacardi White Rum, Jose Cuervo Especial Tequila, J&B Whiskey and Absolut Vodka** • Mini-bar with sodas, bottled water, juices, domestic and imported beers (refreshed daily) • Coffee maker • Smart TV with personalized streaming via Google Chromecast® • Pillow menu • Aromatherapy menu • Golf cart included for personal use • CHI® bath amenities • Bathroom scales • CHI ® hairdryer and straightener • Iron and ironing board • 24-hour room service and turndown service • Digital safe (laptop size) • Wireless Internet • Direct-dial telephone • Alarm clock/radio • Individually controlled A/C Smoke free room
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Soundproof, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens
View:
View, Inner courtyard view
Kitchen:
Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Deluxe Garden View
Guests: 2
Area: 4 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
Room description:
This suite's special features are the hot tub and the spa bath. This air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Soundproof, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Garden view
Kitchen:
Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Junior Suite Golf Course View with Golf Cart Included
Guests: 2
Area: 4 m²
BedRoom
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This suite's standout feature is the hot tub. This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water
General:
Safe, Air conditioning, Iron, Ironing facilities, Soundproof, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony
Living Area:
Desk, Sitting area, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Garden view
Kitchen:
Coffee machine, Dining table, Wine glasses
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Superior Villa Campo de Golf
Guests: 9
Area: 18 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
BedRoom
2 x King bed(s) (181-210 cm wide)
BedRoom
2 x King bed(s) (181-210 cm wide)
BedRoom
Room description:
Guests will have a special experience as this villa provides a hot tub and a spa bath. The villa's kitchen, which features a tea and coffee maker, is available for cooking and storing food. This air-conditioned villa includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 6 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies
General:
Safe, Air conditioning, Iron, Ironing facilities, Soundproof, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Kitchen:
Kitchenette, Kitchen, Coffee machine, Dining table, Wine glasses
Outdoors:
Balcony, Patio, Terrace
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Garden view, Inner courtyard view
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Spa tub, Free toiletries, Toilet, Slippers, Bathtub or shower, Guest bathroom, Towels/Sheets (extra fee), Additional bathroom, Towels, Toilet paper, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap
Traveler's reviews
8.2
Very good
287 reviews
Staff
8.94
Facility
8.46
Cleanliness
8.65
Comfort
8.52
Location
8.25
Price quality
8.03
Area Info
Restaurants & cafes
The Library
1.6 km
STARBUCKS
6 km
STARBUCKS
9 km
Bugambilias
0 m
La Góndola - Sunrise
0 m
Momo
250 m
Closest airports
Playa del Carmen National Airport
52 km
Cozumel International Airport
87 km
Cancún International Airport
7 km
What's nearby
El Rey mayan ruins
19 km
Facilities - Moon Palace Cancun - All Inclusive
Activities
- Tennis court
- Sauna
- Fitness center
- Golf course (within 2 miles)
- Fishing
- Game room
- Spa
- Playground
- Pool table
- Ping-pong
- Hot tub/Jacuzzi
- Cycling
- Diving
- Snorkeling
- Mini golf
- Private beach area
- Entertainment staff
- Nightclub/DJ
- Water sports facilities on site
- Kids' club
- Beachfront
- Evening entertainment
- Water park
- Public Bath
- Tennis equipment
- Steam room
- Yoga classes
- Personal trainer
- Locker rooms
- Beach
- Live music/Performance
- Live sports events (broadcast)
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Business center
- Babysitting/Child services
- Laundry
- Dry cleaning
- Hair/Beauty salon
- Ironing service
- Valet parking
- Currency exchange
- Car rental
- Tour desk
- Baggage storage
- ATM on site
- Concierge
- Shuttle service (additional charge)
- Suit press
- Airport shuttle (additional charge)
- Lockers
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Kid-friendly buffet
- Wine/Champagne
- Fruit
- Coffee house on site
General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Soundproof rooms
- Chapel/Shrine
- Air conditioning
- Designated smoking area
- Convenience store on site
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
- Picnic area
Pool and Spa
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Kids' pool
- Swimming pool
Safety & security
- 24-hour security
- Key card access
- Smoke alarms
- Fire extinguishers
Parking
- Parking
- Free parking
- Private Parking
Internet
- Internet
- Wifi
- Free Wifi
Entertainment & Family Services
- Board games/Puzzles
- Indoor play area
- Outdoor play equipment for kids
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
Safety features
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Access to healthcare professionals
Transportation
- Airport pickup
- Airport drop-off
Physical distancing
- Mobile app for room service
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard
The Fine Print
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply. Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply. In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Frequently Asked Questions
Guests can check in from 15:00 and must check-out by 12:00.
Moon Palace Cancun - All Inclusive provides facilities suitable for business trips, such as Meeting/Banquet facilities and Business center.
A stay at Moon Palace Cancun - All Inclusive can start from MX$8,978 per night.
A range of on-site dining and refreshment options is available at Moon Palace Cancun - All Inclusive, including Restaurant, Bar and Snack bar.
Guests have access to multiple swimming pools at Moon Palace Cancun - All Inclusive, including outdoor pool (year-round) and kids' pool.
Airport transfer is available at Moon Palace Cancun - All Inclusive for an additional charge.
On-site entertainment at Moon Palace Cancun - All Inclusive includes options such as Evening entertainment and Live music/Performance.
The property provides an extensive selection of facilities for children, including Babysitting/Child services, Playground, Kids' club, Board games/Puzzles, Indoor play area and Outdoor play equipment for kids.
The accommodation is approximately 11 km away from Cancún International Airport.
Moon Palace Cancun - All Inclusive is located at the following address: Carretera Cancun-Chetumal Km 340, Cancún, Mexico.
Room categories at Moon Palace Cancun - All Inclusive include Superior Deluxe Ocean View - Kids & Teens Free, Superior Honeymoon Suite - Kind Size Bed, Superior Deluxe Garden View - Kids & Teens Free and Superior Family Suite Garden View - Kids & Teens Free.
Parking is available free of charge for guests.
Nearby places to eat include Momo (250 m).
The staff at Moon Palace Cancun - All Inclusive speak multiple languages, including English, Spanish, French, Portuguese and Russian.
The accommodation includes Facilities for disabled guests to assist guests with mobility challenges.
Moon Palace Cancun - All Inclusive offers several spa and wellness facilities, including Sauna, Spa, Hot tub/Jacuzzi, Public Bath and Steam room.
The property is located about 9.5 km from El Rey mayan ruins.
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