Kempinski Hotel Cancun
Retorno del Rey, 36, Hotel Zone, Cancún, Mexico
Wonderful
487 reviews
Most popular services
Parking
Restaurant
Bar
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Shuttle service
Internet
Safety deposit box
Spa
Car hire
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Snack bar
Daily maid service
Rooms
Choose dates to see prices
The Presidential Suite
Guests: 3
Area: 229 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Deluxe Seafront King Room
Guests: 3
Area: 41 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub, Slippers
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Deluxe Seafront Double Room
Guests: 4
Area: 41 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Deluxe Seaside King Room
Guests: 3
Area: 41 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub, Slippers
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Deluxe Seaside Double Room
Guests: 4
Area: 41 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Club Seaside King Room
Guests: 3
Area: 41 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub, Slippers
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Club Seaside Double
Guests: 4
Area: 41 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Club Seafront Suite
Guests: 3
Area: 82 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
The spacious suite provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub, Slippers
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Club Seaside Suite
Guests: 3
Area: 82 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
The Saasil Suite
Guests: 6
Area: 177 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
2 x Full bed(s) (131-150 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 5 beds.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub, Slippers
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Seaside Suite
Guests: 4
Area: 82 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious suite features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Seafront Suite
Guests: 4
Area: 82 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious suite features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub, Slippers
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Panoramic Suite
Guests: 3
Area: 82 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious suite features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Club Seafront King Room
Guests: 3
Area: 41 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub, Slippers
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Club Seafront Double Room
Guests: 4
Area: 41 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker
Bathroom:
Bathtub
General:
Safe, Air conditioning
Media & Technology:
Telephone
Outdoors:
Balcony
Living Area:
Desk
Internet:
Wireless internet
View:
View
Traveler's reviews
9.2
Wonderful
487 reviews
Area Info
Restaurants & cafes
Sun Palace
1.2 km
Gong Cha
900 m
Sidelines Sports Bar
900 m
Casitas
100 m
Fantino
100 m
The Caribe Bar & Grill
100 m
Beaches in the Neighborhood
Playa Marlin
1.2 km
El Rey Beach
1.8 km
Playa Ballenas
100 m
San Miguelito Beach
2.3 km
Playa Delfines
5 km
Public transport
Cancun Bus Station
16 km
Cancún Aeropuerto
19 km
Closest airports
Cancún International Airport
18 km
Facilities - Kempinski Hotel Cancun
Activities
- Tennis court
- Sauna
- Fitness center
- Golf course (within 2 miles)
- Solarium
- Spa
- Massage
- Playground
- Hot tub/Jacuzzi
- Private beach area
- Kids' club
- Beachfront
- Tennis equipment
- Beauty services
- Facial treatments
- Waxing services
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Fitness
- Yoga classes
- Fitness classes
- Personal trainer
- Locker rooms
- Beach
- Temporary art galleries
- Tour or class about local culture
- Cooking class
- Live music/Performance
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Babysitting/Child services
- Laundry
- Dry cleaning
- Hair/Beauty salon
- Ironing service
- Express check-in/out
- Valet parking
- Currency exchange
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- ATM on site
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Suit press
- Airport shuttle (additional charge)
- Lockers
- Daily housekeeping
- Shuttle service
General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Heating
- Smoke-free property
- Air conditioning
- Designated smoking area
- Convenience store on site
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Kid-friendly buffet
- Wine/Champagne
- Coffee house on site
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Face masks for guests available
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Pool and Spa
- Pool with view
- Heated pool
- Shallow end
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking
- Parking
- Parking on site
- Private Parking
- Accessible parking
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
Internet
- Internet
- Wifi
- Free Wifi
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Accessibility
- Wheelchair accessible
- Toilet with grab rails
Transportation
- Airport pickup
- Airport drop-off
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club, Red 6000, Solo
The Fine Print
Resort fee includes the following: -Mexican welcome drink -Premium high-speed WiFi in guest rooms and public areas -Use of tennis courts and rackets (1 hr)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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